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About us

With Blue Cross by Premera, you get care in every state and zip code. Nationwide, more than 96% of hospitals and 85% of doctors contract with Blue Cross Blue Shield companies – more than any other insurer. Pay nothing out of pocket for preventive care and medications. Virtual care saves you time and money - talk or text with a doctor for medical care, mental health, or substance use disorder treatment. The Livongo diabetes management program is included in your plan at no extra cost. We focus on innovations to keep your medical costs down and improve your healthcare experience, like sending you texts or emails when you can save on your prescriptions. For WA state members, Kinwell clinics serve your primary care needs. We put the customer at the center of all we do.

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Connect With Us

Monday – Friday: 5:00 a.m. – 8:00 p.m. PST

Phone Number

1.855.430.5823

Why us?

  • All preventive exams, cancer screenings, and vaccinations are included in your health plan. Premera offers routine preventive medical exams with no out-of-pocket cost as part of your benefits when you see an in-network doctor.
  • We provide savings at the pharmacy by alerting you by text or email when you can save money on your prescriptions. Preventive medications under the Affordable Care Act are covered in full with no out-of-pocket cost to you.
  • Virtual primary care is available on all health plans. If you want to talk or text with a doctor virtually, you have access to 98point6 and Doctor On Demand. A board-certified doctor can see you in minutes and even send a prescription to your pharmacy. Virtual care visits generally cost less than an in-person visit.
  • Virtual mental health care and substance use treatment are available 24/7. Our virtual mental health care providers allow you to talk or text with Talkspace or Doctor On Demand. If you need help finding an in-person mental health provider, use the free Matchmaker™ for Behavioral Health service. You’ll receive a list of providers taking appointments. If you or a loved one are struggling with alcohol or substance use disorder, Boulder Care or Workit Health provide treatment virtually.
  • Personal, one-on-one support from a licensed clinician is included with your health plan at no extra cost. If you or a family member is diagnosed with a serious illness or disease, has an ongoing or complex medical condition, needs surgery, or is admitted to the hospital, a trained professional can navigate the complex healthcare system to help you get the best treatment and care.

Simplifying healthcare, whenever and wherever you are

We're Blue Cross by Premera

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Get care in every state and zip code

Click Learn More to see if your doctor is in the network. Need help finding a therapist? Matchmaker™ for Behavioral Health is a free service for members searching for a mental health therapist.

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Get care in a hurry

Sometimes it’s hard to get a timely doctor appointment. For urgent medical care, Dispatch Health makes house calls. Or use virtual care for medical, mental health, or substance use disorder treatment.

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No extra cost for preventive care

Premera medical plans include preventive exams, medications, and cancer screenings; flu shots; and vaccinations at no extra cost when you see an in-network doctor.

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Save money at the pharmacy

Certain preventive drugs are covered in full, meaning they don’t cost you a thing. On other non-preventive medications, we’ll text or email you when you can save money on your prescriptions.

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