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About us

With Blue Cross by Premera, you get care in every state and zip code. Nationwide, more than 96% of hospitals and 85% of doctors contract with Blue Cross Blue Shield companies – more than any other insurer. Pay nothing out of pocket for preventive care and preventive medications. Virtual care saves you time and money - talk or text with a doctor for medical care, mental health, or substance use disorder treatment. We focus on ways to keep your medical costs down and improve your healthcare experience, like sending you texts or emails when you can save on your prescriptions; and programs to help with nutrition, weight loss, chronic pain, and more – all free for our members. For WA state members, Kinwell clinics serve your primary care needs. We put the customer at the center of all we do.

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Connect With Us

Monday – Friday: 5:00 a.m. – 8:00 p.m. PST

Phone Number

1.855.430.5823

Why us?

  • All preventive exams, including your annual checkup or wellness exam; routine cancer screenings for breast cancer, cervical cancer, and colorectal cancer; and preventive vaccinations are included in your health plan when you see an in-network doctor. Annual preventive care can help catch the little things before they get bigger and harder to treat.
  • We provide savings at the pharmacy by alerting you by text or email when you can save money on your prescriptions. Preventive medications under the Affordable Care Act are covered in full with no out-of-pocket cost to you.
  • Get primary care virtually for a variety of needs from the comfort of home or on the go. If you want to talk or text with a doctor, you have access to 98point6 and Doctor On Demand. A board-certified doctor can see you in minutes and even send a prescription to your pharmacy. Virtual care visits generally cost less than in-person visits.
  • Taking care of your mental health is important. Our virtual providers, Talkspace and Doctor On Demand, are available 24/7 by text or video. Prefer an in-person therapist and need help finding one? We can send you a list of providers taking appointments. If you or a loved one are struggling with alcohol or substance use disorder, Boulder Care and Workit Health provide treatment virtually.
  • If you or a family member is diagnosed with a serious illness or disease, has an ongoing or complex medical condition, needs surgery, or is admitted to the hospital, a trained professional can step in and help you navigate the complex healthcare system to help you get the best treatment and care. We also have programs to help you with nutrition, weight loss, chronic pain, and more. These programs are included in your health plan at no extra cost.

Simplifying healthcare, whenever and wherever you are

We’re Blue Cross by Premera

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Get care in every state and zip code

We’re part of Blue Cross Blue Shield. You can see any of the doctors, hospitals, and specialists that participate in our nationwide network. That’s more than any other national healthcare company.

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Care from the comfort of home

All plans offer virtual care by board-certified doctors for medical, mental health, and substance use disorder treatment. No appointment needed. Talk to a doctor by secure text or video 24/7.

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No extra cost for preventive care

Our plans include preventive exams, preventive medications, cancer screenings, flu shots, and vaccinations with no out-of-pocket costs when you see an in-network doctor.

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Save money at the pharmacy

Certain preventive drugs are covered in full, meaning they don’t cost you a thing. We’ll send you a text or email when you can save money on your non-preventive medications.

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Make It Yours To Go