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About us

CareFirst BlueCross BlueShield is a leading not-for-profit healthcare company dual headquartered in Washington, D.C. and Baltimore with a workforce comprised of over 7,000 people on a mission to advance equitable, affordable and accessible high-quality care to the 3.5 million individuals we serve in Maryland, Washington, D.C. and Northern Virginia. CareFirst combines the reach and scale of the nation’s largest healthcare system with the responsiveness and agility of a boutique, multi-line health services company. We empower you with data, insights and multi-disciplinary thought leadership and explore new solutions that will deliver meaningful results against your top priorities. It’s all about delivering immediate savings and long-term cost control while producing improved health outcomes.

Areas We Serve:

Available nationally

Connect With Us

Monday - Friday: 8:00 a.m. - 8:00 p.m. EST

Phone Number

1.844.439.6482

Why us?

  • We advocate on behalf of your people and prioritize employee engagement and productivity. Our plans give members the freedom to get the care they need, when and where they need it. - Access to 1.8 million U.S. providers - 98% claims paid in-network - 99% physicians in-network - 100% regional hospitals in-network
  • CareFirst is one of the country’s largest not-for-profit healthcare companies offering a comprehensive portfolio of health insurance products and administrative services to over 3.5 million individuals and employers. Through a diversified portfolio of products, affiliates and subsidiaries, CareFirst is building the future of healthcare and making it more accessible, affordable and equitable for the people we serve and our communities across the Mid-Atlantic region and the nation.
  • For years, Blue Cross Blue Shield has built strong relationships with an expansive network of hospitals and physicians within local communities in every U.S. zip code. Blue Cross Blue Shield companies provide nationwide health coverage for more than 118 million members in every state in the U.S., Washington, D.C. and Puerto Rico.
  • At CareFirst, our mission is to create accessible, affordable, high-quality healthcare. By drawing on data from our network that includes more than 1.8 million doctors and hospitals nationwide who participate with Blue Cross Blue Shield Plans, we’re uniquely positioned to provide insights and intelligence on healthcare quality and cost at the local, regional and national levels. We’re committed to making an impact in underserved communities and advancing health equity.
  • As one of the country’s largest not-for-profit healthcare companies, CareFirst understands the importance of leading with integrity to ensure we are fulfilling our purpose and working toward our mission to ensure that healthcare is accessible and affordable for all. CareFirst has been recognized by Ethisphere, a global leader in defining and advancing the standards of ethical business practices, as one of the 2024 World’s Most Ethical Companies®, for the 12th consecutive year.

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Proud to be the name trusted for over 80 years.

As the largest healthcare insurer in the Mid-Atlantic, we know that your family depends on your healthcare coverage. As part of our mission, we create programs to help the communities we serve.

Opens doors in 50 states and nearly 200 countries

Blue Cross Blue Shield companies provide healthcare coverage for 106 million members and offers access to nearly 170,000 English-speaking medical professionals in nearly 200 countries.

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Get care whenever and wherever you need it

With CareFirst Video Visit, you can see a doctor 24/7 without an appointment. You can also make appointments for behavioral health, nutrition support and more.

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Higher standards for our members

CareFirst is one of the world’s most ethical companies. We believe that our members deserve higher standards – and so we conduct our business with integrity and the highest degree of ethics.

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