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About us
The choices you make each day affect your health now and in the future. To help ensure you know how to get the most from your benefits and manage your health care wisely, Blue Cross and Blue Shield of Illinois (BCBSIL) provides a wide range of online tools and resources plus personalized service. It’s easy to understand why nearly one in three Americans choose a Blue Cross and Blue Shield Plan. After you become a member, use your ID card to register for the secure member website, Blue Access for Members℠. From there you can check your claim status, find doctors in your network and get detailed information about them, get cost information for many health services, order extra ID cards and much more. You also have access for a 24/7 Nurseline for help with health questions.
Areas We Serve:
Available nationally
Connect With Us
24 hours a day/7 days a week/365 days a year, except for major holidays
Phone Number
1-877-325-2996Why us?
- Large provider network. The BCBSIL networks include a range of independently contracted hospitals, doctors and other health care providers. And with BlueCard®, you have access to an established PPO network throughout the country. You also have access to care in more than 190 countries around the world.
- Wellness your way. Find comprehensive wellness support when you need it. Whether you have a chronic health condition or just want to find ways to feel and look better, there is something for everyone. Take part in programs to help you quit smoking, lose weight or deal with stress. Join the Fitness Program, and get access to facilities nationwide. Many health activities earn you points that can be redeemed for e-gift cards.
- Deals and discounts. Save money on fitness gear, family activities, healthy eating choices and more from local and national retailers. Get discounts on health and wellness products that are not usually covered by insurance.
- Virtual visits. Whether you are at home or traveling, finding time to get to the doctor can be hard. Virtual visits from MDLIVE gives you access to a board-certified doctors 24/7 for non-emergency issues and are a convenient option that may save you time and money. Doctors can treat allergies, asthma, nausea, cold, flu, pinkeye, ear problems and more. You also have access to therapists or psychiatrists for behavioral health problems.
- Customer Advocates are at your service. To help you get the most from your benefits, you can work with specially-trained staff that can help you compare costs at different providers, make an appointment, get required pre-certification, answer questions about your coverage and much more. This service may be helpful when you need to have a procedure, such as an MRI or CT scan. Save money and earn cash when you shop for certain medical procedures and services with Member Rewards.
Why Americans Choose Blue Cross and Blue Shield
Access to a large, national provider network, wellness resources, discount and points programs, and great service are a few of the features you get when you sign up with Blue Cross and Blue Shield.
Learn MoreBlue Access for Members
You can find out about your health plan benefits, review your claims, and much more. You will need your ID card to sign up.
Learn MoreBenefits Value Advisor
Benefits Value Advisor make it easier to use your health plan, while helping you save time and money. You can access Provider Finder to search for in-network doctors & hospitals and estimate costs for procedures and services.
Learn MoreKnow Your Options
If you aren’t having an emergency, you have choices for where you get non-emergency care that may save you time and money.
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Virtual Visits
Virtual Visits is a cost-effective treatment alternative that provides 24/7 access to physicians and therapists, who can address a variety of non-emergency health issues from almost anywhere.
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